Billing Product Manager

Avanta is a multi-product company, whose apps are included in the categories of “Education”, “Mental health” and “Dating”. Avanta's team is full of energy and enthusiasm. It’s easy for them to find the perfect solutions for difficult issues, provide crucial arguments to prove the points, share interesting experiences and useful things with each other, and just stay active&positive. Avanta is constantly improving products and that’s why they are looking for an experienced Billing Product Manager to join Meetville team. The team wants to make Meetville one of the leading dating apps in the world. If you want to rise this challenge then we are waiting for you!

Billing Product Manager
Full-time
English: Upper-intermediate

Responsibilities:

  • Maintenance of the integration of local PSP (search for the partners and prepare technical specifications for the developers)
  • Be ready for regular and active communication with key partners; find and involve new ones (Payment Service Provider, Payment Gateways)
  • Daily monitoring of key KPI statistics (payment capacity, risks metrics)
  • Ability to analyze trends and create deviation decomposition, traffic routing
  • Develop analytical tools
  • Check transactions manually
  • Experimentation to increase profitability; reduce the threat of fraudulent transactions; optimize processing expenses; analyze its efficiency
  • Processing the incoming billing requests: refunds, special offers, tickets, etc.
  • Working with anti-fraud systems: detailed analysis of high-risk profiles, identifying potential fraudsters, prioritizing cases depending on the financial risk
  • Working with chargebacks: communication with annoyed users, identification of the causes of chargebacks, dispute resolution

We expect:

  • Working experience as an Account Manager for 2 years (including merchant accounts)
  • Working experience in processing payments as Payment Product Manager / Billing Manager / Risk Manager
  • Proven working experience in searching, argumentation, and implementation of effective features
  • Understanding of billing processes (Merchant Account, Payment Gateway, Payment Processors, etc)
  • Experience in analyzing the results of work on the projects with reasonable conclusions and suggestions for improvements
  • Experience with credit card methods as a product manager (not as a client)
  • Understanding of the anti-fraud system’s principles
  • Ability to work cooperatively and deal with the technical team
  • Ability to work with bug / task-tracking systems
  • English proficiency (you will have to analyze English documentation, keep business correspondence)
  • Knowledge of MS Excel, pivot tables, formulas, good analytical skills, and the ability to work with large amounts of data
  • Ability to work as a team member, result orientation, responsibility

It will be a great plus if you have working experience with banking anti-fraud systems or mobile apps development.

We offer:

  • Participation in a famous large-scale international internet-project
  • Professional team
  • Democratic management
  • Free lunches
  • Corporate library
  • Probation period 3 months
  • Salary based on the dollar exchange rate
Our recruiter
Diana  Sikorskaya
Diana Sikorskaya
Recruiter
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