SysOps Engineer

iDeals is a fast-growing B2B SaaS company specializing in secure business collaboration software. The company is recognized as the most highest-rated and customer-centric in a secure business collaboration market. iDeals' products are used by more than 100,000 companies and 500,000 users all over the world, mostly in the US and Europe. Now they are looking for a SysOps Engineer to join Engineering team with a long-term mission. It’s a great opportunity to grow into the role of DevOps engineer with iDeals.

SysOps Engineer
English: Upper-intermediate


  • Deploy and configure servers based on MS Windows Server, * nix;
  • Deploy a company-supplied software to customers;
  • Provide technical support to customers (2nd line);
  • Interact with the product department and development department;
  • Prepare technical documentation for implementation projects;
  • Create, maintain and modify technical manuals for the supplied software;
  • Communicate with customers, design work plan;
  • Search and implement technical solutions to meet customer requirements;
  • Conduct and take part in acceptance and commissioning works.


  • 1-year experience in a similar position (L2 Support, Helpdesk);
  • Proficiency in English (at least B1/Intermediate);
  • Experience with virtualization systems: Hyper-V or VMware;
  • Extensive experience with OS: MS Windows Server (AD, AD CS, DNS, GPO, ADFS) (it's an advantage if you have experience with *nix (CentOS), iOS and Android);
  • Experience with containerization: Docker;
  • Experience with DBMS: MS SQL Server, PostgreSQL (administration, skills in writing SQL queries);
  • Experience with Web servers: IIS, nginx, forward and reverse proxies (deployment, administration, deep knowledge);
  • Experience with security certificates: X.509 (server, client, ES: release, verification, troubleshooting);
  • Excellent theoretical knowledge of network protocols and technologies: TCP, SSL / TLS, HTTP / S, VPN, NTLM, Kerberos;
  • Backup skills (virtual machines, MS SQL Server, individual applications);
  • Knowledge of tools for diagnosing network problems and problems when working with web applications (basic tools, browser devtools, Fiddler, Wireshark), analysis of event logs;
  • Automation skills (bash / PowerShell);
  • Experience with MDM solutions.


  • 💻 The ability to work both from the office and completely remotely;
  • 🧘 Flat organizational structure;
  • 🔝 OKR-based planning;
  • 🏄🏻‍♂️ Opportunities for professional development and personal growth;
  • 🎓 Unlimited budget for learning and development activities;
  • 💵 Social wellness package for medical insurance, sports, and health-related activities;
  • 👌🏻 Flexible schedule and possibility to work entirely remotely;
  • 🎉 Corporate events, holiday celebrations, team building activities.
Our recruiter
Diana  Sikorskaya
Diana Sikorskaya
Contact a recruiter
Sysadmin / DevOps
Марта Стопец
Site Reliability Engineer(SRE)
English (Advanced)
English (Advanced)
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