System Analyst

The Product

Improvado’s product is an Enterprise Data Platform for Marketers, Data Analysts, and Strategists that allows you to easily aggregate data from 250+ marketing platforms like Google and Facebook, into one place, transform that data into the format you need, and visualize that data in your platform of choice. We automate up to 90% of manual work related to reporting and uncover large revenue-generating opportunities for your Marketing teams that are hidden amongst the data. Improvado’s ability to process large amounts of data at high speeds enables us to help and customize solutions for Enterprise Brands more than anyone in the market. Today, some of our partners are Mattel, ATB Financial, illy Cafe, Monster Energy, ASUS, HIMS, etc.

Responsabilities:

• Interaction with the customer and with the development team in order to collect, analyze and fix product requirements.
• Writing project documentation.
• Development of functional specifications (Software Requirements Specification), setting tasks for developers.
• Participation in the processes of labor costs assessment, planning and software testing.
• Spoken English: verbal communication with colleagues and clients, participation in daily/weekly calls.

What we expect from applicants:

• 2+ years of work experience in tech support/analyst role.
• Experience communicating with clients experience in collecting and formulating requirements.
• Experience in preparation of project documentation.
• Experience writing SQL queries.
• Ability to understand third-party API (rest, soap).
• Ability to work with large amounts of information.

Will be a plus:

• Software development experience (personal experience in programming, participation in development).
• Knowledge in the field of advertising (the concepts of cpc, cpm, roi, ctr, adwords, facebook ads).
• knowledge in the field of web services (skills in Postman).