Technical Writer

Neon - database as a service company turning Postgres to the serverless service. It is an open source, multi-cloud alternative to AWS Aurora. The company is well-funded by the leading US VCs. Neon raised $24M during Seed and Series A rounds. Also, Neon’s CEO has founded and scaled MemSQL / SingleStore.

Technical Writer
English: Advanced

Requirements:

  • 5+ years documenting sophisticated technologies for developers and IT professionals, or equivalent work experience (as a software developer, product manager, or solutions architect, for example)
  • Experience documenting SDKs, APIs, and similar tools
  • DocOps Experience
  • Mastery of the tools of the technical writer and editor: consistent voice, straightforward and lively style, understanding (or intuition!) of the rules of grammar and usage
  • Demonstrated understanding of information architecture concepts and how to apply them

Teamwork:

  • Excellent interpersonal communication skills
  • Proven project management skills
  • Entrepreneurial, "can-do" approach

Technical:

  • Proficiency in lightweight markup, and Git
  • Understanding of cloud and distributed data infrastructure
  • Basic SQL proficiency and understanding of relational databases
  • Strong analytical skills, with excellent problem-solving abilities
  • Obsession with technical accuracy and attention to detail

You will:

  • Work with engineers to distill and extract key messages from a rough draft
  • Create clear, concise, user-friendly deliverables, such as getting started guides, installation guides, tutorials, and release notes, and occasionally blog posts
  • Work with designers and illustrators to provide graphics, video, and other creative services appropriate for the audience
  • Validate content for technical accuracy and completeness
  • Act as an enabler for engineers and the other technical and product roles, democratize the technical writing in Neon

Hands-on tasks of this role:

  • Reproduce the user journey of the beginners and advanced users of Neon
  • Install and configure Neon for internal and external testing and validation of the produced artifacts

Will be a plus: 

  • Experience working with PostgreSQL databases, data warehouse, data analytics 
  • Basic proficiency in at least one programming language

Location: remote or relocation to Cyprus

Our recruiter
Natalia  Ivashyna
Natalia Ivashyna
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