Technical Writer

Requirements:

• 5+ years documenting sophisticated technologies for developers and IT professionals, or equivalent work experience (as a software developer, product manager, or solutions architect, for example)
• Experience documenting SDKs, APIs, and similar tools
• DocOps Experience
• Mastery of the tools of the technical writer and editor: consistent voice, straightforward and lively style, understanding (or intuition!) of the rules of grammar and usage
• Demonstrated understanding of information architecture concepts and how to apply them

Teamwork:

• Excellent interpersonal communication skills
• Proven project management skills
• Entrepreneurial, "can-do" approach

Technical:

• Proficiency in lightweight markup, and Git
• Understanding of cloud and distributed data infrastructure
• Basic SQL proficiency and understanding of relational databases
• Strong analytical skills, with excellent problem-solving abilities
• Obsession with technical accuracy and attention to detail

You will:

• Work with engineers to distill and extract key messages from a rough draft
• Create clear, concise, user-friendly deliverables, such as getting started guides, installation guides, tutorials, and release notes, and occasionally blog posts
• Work with designers and illustrators to provide graphics, video, and other creative services appropriate for the audience
• Validate content for technical accuracy and completeness
• Act as an enabler for engineers and the other technical and product roles, democratize the technical writing in Neon

Hands-on tasks of this role:

• Reproduce the user journey of the beginners and advanced users of Neon
• Install and configure Neon for internal and external testing and validation of the produced artifacts

Will be a plus: 

• Experience working with PostgreSQL databases, data warehouse, data analytics 
• Basic proficiency in at least one programming language

Location: remote or relocation to Cyprus