You will work closely with development teams to execute the product roadmap defined by our CPO (Commercial Product Demand), maintain high quality standards, track team performance metrics, and ensure on‑schedule release delivery without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Time Allocation:

50% — Feature delivery execution (backlog, user stories, sprint management)

20% — Technical documentation (BRD, PRD preparation)

15% — Quality & metrics (bug reduction, incident management, team performance tracking)

15% — Stakeholder coordination (customers, sales, support)

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Key Responsibilities & Expected Outcomes:

FeatureDelivery Execution (50%)
Technical Documentation (BRD & PRD) (20%)
Quality Management & Bug Reduction (15%)
Team Performance Metrics & Tracking (Integrated into above)
Stakeholder Coordination (15%)

Must-Have Qualifications:

Experience 3-5+ years as Product Owner or Product Manager in B2B SaaS, cloud software, or CRM solutions
Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams

Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies

Quality focus: Experience reducing bug rates and managing incident response

Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

Skills:

Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively

Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail

Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)

Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents

Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences

Prioritization: Can make quick trade-off decisions to keep releases on track

Incident Management: Experience triaging and coordinating response to production issues

Tools Proficiency:

Jira/Linear: Advanced backlog management, sprint planning, reporting

Confluence: Documentation, BRD/PRD templates, knowledge management

Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

Design: Figma collaboration for UI/UX specifications

Communication: Slack, Zoom, async documentation practices

Mindset:

Delivery-focused: Obsessed with hitting release dates and shipping quality features

Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria

Proactive problem-solver: Removes blockers before they impact timelines

Quality-driven: Won’t ship until it’s right, balances speed with quality

Team player: Supports engineering, collaborates with cross-functional teams

Customer-centric: Understands impact of delays and bugs on customer experience

Nice-to-Have (Bonus Qualifications):

Experience

5-7+ years product ownership experience (for Senior-level consideration)

Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)

Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)

Experience with DevOps practices (CI/CD, release automation, monitoring)

Incident management training (ITIL, SRE practices)

Experience managing API products or developer-facing features

Skills & Knowledge

SQL proficiency: Can write queries to analyze feature usage and performance

Scripting/automation: Python, JavaScript for data analysis or tooling

Advanced Jira: Custom workflows, automation rules, dashboard creation

API documentation: Swagger/OpenAPI specification writing

Performance testing: Understanding of load testing and scalability considerations

Technical Product Owner