Lead Business Analyst

Your key responsibilities:

• Lead complex business analysis initiatives for fintech platforms, including EMI, PSP, banking, and white-label ecosystems, across multiple product domains.
  
• Build and manage a high-performing team of Business Analysts (6–12 people), ensuring high standards in deliverables, communication, and collaboration.
  
• Collaborate directly with C-level and senior stakeholders, aligning business needs and technical capabilities with strategic goals and regulatory frameworks.
  
• Define, track, and report on performance KPIs for the business analysis team, using insights to drive improvements and growth.
  
• Launch new products to market from scratch, working closely with cross-functional development teams (3–4+ teams per product).
  
• Guide the full-cycle integration of third-party services (APIs, SDKs), overseeing architecture, functionality, and post-integration optimisation.
  
• Conduct in-depth analysis of market trends, competitors, and customer behavior to inform strategic decisions.
  
• Create, review, and maintain detailed documentation: business requirements, user stories, technical specifications, integration manuals, and training materials.
  
• Manage analytical tools and dashboards—both usage and setup—to extract insights and support data-driven decisions.
  
• Take part in hiring, mentoring, coaching, and professional development of analysts; lead regular performance reviews and knowledge-sharing sessions.
  
• Act as a key knowledge transfer resource, leading workshops, demos, and stakeholder onboarding across product lines.
  
• Participate in setting team strategy with the Chief Revenue Officer (CRO), contributing to product and organisational growth.

Requirements & Skills:

• Bachelor’s degree in Computer Science, Business, Information Technology, or related field.
• 6+ years of experience in product-based companies, working in Business and Systems Analysis roles.
  
• Experience leading business analysis teams and driving team growth through structured mentorship and hiring.
  
• Proven success in launching and managing both desktop platforms and mobile applications (with publicly accessible examples, not under NDA).
  
• Hands-on experience in analytics tools and dashboards — able to configure, interpret, and communicate insights.
  
• Strong understanding of fintech domains (EMI, PSP, banking, white-label systems), including regulatory frameworks (PSD2, AML, KYC).
  
• Experience managing products involving at least 3–4 development teams and within companies of 50+ people.
  
• Advanced experience in third-party integrations and technical ecosystems, including API documentation and database structures.
  
• Excellent written and spoken English (B2 or higher), capable of leading communication with international stakeholders and producing high-quality documentation in English.
  
• Familiarity with B2B and B2C environments, Agile methodologies, and UI/UX principles (including mockups in Figma).
  
• Strong organizational, analytical, and leadership skills with the ability to drive outcomes and take responsibility for strategic product decisions.
  
• Proficiency in Jira, Confluence, Miro, UML, SQL, and collaboration tools (Google Workspace).
  
• Basic knowledge of HTML, CSS, JavaScript is a plus.

Recruitment process:

1. Application screening
2. Interview Stages (2-3 weeks):
3. Prescreening call 
4. Technical Assignment 
5. Technical Interview
6. Job Offer
7. Referrals: Employment and Background Check